My SpinWave has no power/disc pads are not spinning

• Plug machine into a functioning outlet   
• Recline machine
• Press power button to turn on
• Hold spray button
  • Machine will turn-off automatically when put upright
  • To resume spinning, recline and press power button on
• Unplug machine
• Run palm of your hand down the entire cord
  • Cord should be smooth and free of rips and punctures
• Prongs in plug should be intact with no damage
  • If damage is found, please contact BISSELL Consumer Care
• Test the outlet with a cell phone charger or lamp
  • If outlet works with another device, please contact BISSELL Consumer Care
  • If outlet does NOT work, test on a different outlet
• Test machine in different rooms to avoid exceeding the amp limit on the circuit breaker
• Put machine upright, unplug and plug back in to reset 
• Pads will stop spinning from:
• • Pushing down or stepping on the foot
  • Using on carpet or rugs
  • Using without pads on bare floors

If one disc spins and the other does not:

• A disc may need to be replaced
  • Even though the discs fit snug, the discs are meant to be removed - it is OK to apply force to remove 

If discs are wobbly:

• Check to make sure rectangular Velcro pads are not raised/out of place
  • If they are, they can be pushed back into place and should lay flat on the disc
  • If you cannot push them back to lay flat, a new disc will need to be ordered 

SpinWave RPM:

Free run - 225 RPM average

With load - 200 RPM average