My SmartClean canister vacuum has no/low suction

• Remove the dirt cup by pushing the latch on the back of the top of the tank

• Empty the dirt cup

 

• Disconnect separator to remove debris/clean
  • Separator can be rinsed in warm water with mild dish soap
  • Allow to completely air dry before reinstalling (24 - 48 hours)

• Clean the filters
  • Disconnect the tank lid

• Remove foam and carbon pre-motor filters
  • Both can be washed in warm water and mild dish soap
  • Allow to completely air dry before reinstalling (24 - 48 hours)

 

• Open the post motor filter cover located on the back of the machine

 

• Remove the foam and pleated post-motor filters
  • Both can be washed in warm water and mild dish soap
  • Allow to completely air dry before reinstalling (24 - 48 hours)

 

• Check for a clog in the base by removing the hole plug on the bottom of the machine
  • If hole plug is missing it should be replaced - suction will be greatly reduced without the hole plug securely in place

  

• Push a broomstick through hole plug/or opposite end to clear debris

• Reinsert hole plug and return tank with filters to machine
• Remove foot assembly by pressing on silver latch to release
• Plug machine in and turn on, check for suction at the end of the extension wand
  • If there is no suction, remove extension wand
  • Check for suction at the end of the hose handle
    • if there is suction, then the extension wand is clogged
    • Push a broomstick through extension wand to clear
    • If there is no suction at the end of the hose handle, remove hose from machine by pressing on the 2 silver tabs
    • Check for suction at the opening where the hose connects

• If no suction here, please contact BISSELL Consumer Care
• If there is suction, check the hose for cracks, holes or any damage
  • The hose may be clogged. Attempt to clear any debris from both sides of hose openings
    • If the hose is damaged or you're unable to clear any clogs, the hose should be replaced​​​​​​​
  • If there is suction at the end of the extension wand, check for a clog in the foot assembly
    • Push a broomstick through opening toward bottom of foot assembly to clear debris
    • For better access you can disconnect the neck of the floor nozzle
      • Use a flat headed screwdriver inserted into the small tabs, then pull apart to remove
      • Remove debris from both parts by pushing a broomstick through to clear
      • Once clear of debris, reconnect all parts 

If still no suction, please contact BISSELL Consumer Care