My CrossWave is leaking

• Remove and fill up clean water tank on the back of the machine
• Firmly push the full tank back onto the machine and leave NO gaps between tank and body of machine
• Plug machine in
• Hold spray trigger for 10-15 seconds and test for leaks

• If still leaking, unplug machine, remove clean water tank, and check for cracks, leaks or deformation on tank
  • If tank is damaged, a new tank should be ordered
• With clean tank still removed, check for cracks/leaks on black cap and damage on rubber gasket
  • If there are cracks or damage, a new one needs to be ordered
• Remove the dirty water tank from the front of the machine
  • Inspect tank for cracks and leaks
  • If there are cracks or damage, a new dirty tank assembly needs to be ordered

• Unplug machine
• Remove brush window by pulling tab upward
  • Examine for cracks, if a crack is found, a new one needs to be ordered
  • Reattach the brush roll window by lining up the tabs on the front edges of the foot
  • Fold the window down into place until it clicks

If machine is leaking from the side vents:

• There may be too much foam building up within - be sure to use the recommended amount of formula as indicated on the clean tank
• • Also be sure to use the proper CrossWave formula (not portable or upright cleaning formulas)
• The dirty water level may have surpassed the full line and the float did not activate - empty and see if this resolves the issue
• If machine continues to leak, please contact BISSELL Consumer Care