My PowerFresh Slim Steam Mop has no power

Unplug machine
Run hand along entire length of power cord, it should be smooth
Check plug for damage
- If either the cord (not smooth or exposed wires) or plug (prongs) are damaged, please contact BISSELL Consumer Care
Check to see if outlet is working:
- Test this by plugging in a cell phone charger or small appliance
- If no power to outlet, test a different outlet in a separate room
- Reset circuit breaker if needed
If machine still does not have power, please contact BISSELL Consumer Care