Hard floor cleaning
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My PowerFresh Slim Steam Mop falls over
What to do if your PowerFresh Slim Steam Mop falls over
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My PowerFresh Slim Steam is hot to touch
What to do if your PowerFresh Slim Steam Mop is hot to touch
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My PowerFresh Slim Steam Mop has a knocking noise
What to do if your PowerFresh Slim Steam Mop has a knocking noise
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My PowerFresh Slim Steam Mop has no power
What to do if your PowerFresh Slim Steam Mop has no power
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My CrossWave is difficult to push
What to do when your CrossWave is difficult to push
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My CrossWave leaves streaks
What to do if your CrossWave leaves streaks
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My CrossWave has no power
What to do if your CrossWave has no power
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My CrossWave has no spray
What to do if your CrossWave has no spray
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My CrossWave has no suction
What to do if your CrossWave has no suction
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My CrossWave is making a loud noise
What to do if your CrossWave is making a loud noise
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My CrossWave shuts off automatically
What to do if your CrossWave shuts off automatically
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My SpinWave is leaking
What to do if your SpinWave is leaking
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My SpinWave has no power/disc pads are not spinning
What to do if your SpinWave discs are not spinning
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Where do I find the model/serial number of my machine?
On the label which is usually located on the back or the base of the unit, the serial number follows the model number.
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MyCrossWave’s brush is not turning
What to do when CrossWave’s brush is not turning
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My CrossWave is leaking
What to do if your CrossWave is leaking
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My PowerFresh Slim Steam Mop has no steam
What to do if your PowerFresh Slim Steam Mop has no steam
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My SpinWave has no spray
What to do if your SpinWave has no spray